Letter of thanks praises high levels of care at Hartley Dental

We pride ourselves on delivering a first class service to all our patients, from the first time they meet us all the way through to treatment and beyond.

That’s why we love it when one of our patients takes the time out to say thank you. This week we received the following:

Dear Charles,

Having made enquiries from my friends who I should attend for Dental Treatment, one of them recommended your practice.

Following my recent treatment with you. I would like to take this opportunity to commend not only your Dental Hygienist and Nursing Staff, but of course the high level of care and attention you personally provide for your patients.

Your waiting room is a relaxed environment, with excellent coffee on hand and an up to date news paper or magazine to read while one waits to be seen. This makes a change to the Dr Surgery where one can always catch up with the news from 1999.

Thank you for the painless precision fitting of the crown you provided, which helps to maintain my self-esteem for a few more years. I look forward to seeing you again as bits of me continue to crumble or drop off, as I advance towards my late retirement years.

Warm Wishes,

Henry Owen

What a great piece of feedback for our team & thank you Mr. Owen for allowing us to publish this great feedback! All smiles at Hartley after this!